Family Satisfaction Survey

Question Title

* 1. Overall, how satisfied or dissatisfied are you with the service you received ?

Very satisfied

Somewhat satisfied

Somewhat dissatisfied

Very dissatisfied

Question Title

* 2. The Funeral Director was compassionate and helpful.

Strongly agree

Somewhat agree

Somewhat disagree

Strongly disagree

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* 3. The staff were responsive to my needs.

Strongly agree

Somewhat agree

Somewhat disagree

Strongly disagree

Question Title

* 4. The chapel space was appealing.

Strongly agree

Somewhat agree

Somewhat disagree

Strongly disagree

Question Title

* 5. If Plaza recommended a Rabbi, the Rabbi was helpful and supportive.

Strongly agree

Somewhat agree

Somewhat disagree

Strongly disagree

Plaza did not recommend a Rabbi.

Question Title

* 6. Based on your experience, would you recommend Plaza to others?

Yes

Question Title

* 7. What made you first consider Plaza? Check one

Friend or Family Member

Member of my Congregation

Rabbi or Clergy

Hospice of Hospital

Radio or Newspaper Ad

Plaza’s Website

An Internet Search or Social Media

I Attended a Service at Plaza

I Know Plaza from the Neighborhood

Plaza is a not-for-profit organization

Other (please specify)

Family Satisfaction Survey

Question Title

* 1. Overall, how satisfied or dissatisfied are you with the service you received ?

Question Title

* 2. The Funeral Director was compassionate and helpful.

Question Title

* 3. The staff were responsive to my needs.

Question Title

* 4. The chapel space was appealing.

Question Title

* 5. If Plaza recommended a Rabbi, the Rabbi was helpful and supportive.

Question Title

* 6. Based on your experience, would you recommend Plaza to others?

Question Title

* 7. What made you first consider Plaza? Check one

Question Title

* 8. Why did you decide to use Plaza, in order of importance?

Question Title

* 9. Is there anything else you would like to share with us?